One Day Courses

How would you like to engage your leaders and customer-facing employees in high impact One-day Event Style Courses?  The courses are one day and easy to access at a location near you.  Your team will leave with real-world tactics they can begin to use the next day to improve their leadership skills and continually improve their customer service interactions.


Highly focused training that delivers high employee business impact:
  • Develops high-impact leaders who will help you grow your business.
  • Retains your best people by investing in their future to help them better serve customers in a welcoming and safe workplace.
  • Builds and sustains customer loyalty with consistent and positive interactions.


Fall 2020 courses to be announced this summer

COVID-19 Notification: All public and onsite courses will be produced in accordance with state/provincial-mandated social distancing and health guidelines. Courses will be hosted in an oversized room with students seated 6 feet apart. Instead of a buffet lunch, students will receive a boxed lunch. Masks are suggested but not required unless mandated by the host property.

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