Parts Counter Sales Training (In-Person)

One-day program created specifically for dealership parts counter salespeople. This program will benefit new and experienced parts salespeople, parts managers, and CSR’s that are on the front line of your dealership’s parts sales force.

To provide training and tools to help parts salespeople better manage their time and maximize sales while delivering excellent customer experience.

Main Topics:
  • Customer Service
  • Departmental Profitability
  • Value-Added Parts Sales
  • Phone Skills
  • Time Management
  • Conflict Resolution

U.S Dealer Pricing (USD)

$549 Per Student for 1-4
$499 Per Student for 5 to 8
$449 Per Student for 9+

Advanced registration is requested
A registration fee is required for EACH PERSON who attends. REGISTRATION POLICY: If you find you cannot attend the training after sending your paid registration, notify us 10 days in advance, and your fees will be refunded in full. Then, a $50 cancellation fee will apply until 2 days before the course. After that, no refunds will be issued for cancellation. You may substitute without penalty. To substitute or cancel, please submit your request in writing to NAEDA, email Amy Mullady at




Training Date: November 7, 2024
Location: Indianapolis, IN
Meeting Time: 9:00am – 4:00pm CST
Lunch Break: 12pm – 12:30pm
*Note: Course may run longer than anticipated so be sure to schedule accordingly


Parts Counter Sales

Equip your frontline personnel for success

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