Dealer Management
Providing dealership leaders the skill developmental training necessary to improve dealership efficiency, profitability, and organizational proficiency

The Dealer Management course provides dealership leaders the skill developmental training necessary to improve dealership efficiency, profitability, and organizational proficiency. This holistic approach involves each department creating a complete dealer management system approach. It is a curriculum-based learning path, delivered over 12 months via six, 2-day modules in Denver, CO.

Total
$5,200
SKU: US-CS-DM Categories: ,

Description

The Dealer Management course provides dealership leaders the skill developmental training necessary to improve dealership efficiency, profitability, and organizational proficiency. This holistic approach involves each department creating a complete dealer management system approach. It is a curriculum-based learning path, delivered over 12 months via six, 2-day modules in Denver, CO.

Details

MODULE 1:

Leader Management

November 6, 2018 8:00am - November 7, 2018 12:00pm 2018-11-06 08:00:00 2018-11-07 12:00:00 America/Chicago Leader Management Location Dealer Institute info@dealerinstitute.org
  • Effective Leadership
  • Dealership Culture
  • Workforce Motivators
  • The 12 TeamMax Leadership Principles
  • 7-Step Change Process
  • Leadership Responsibilities

MODULE 2:

Financial Management

January 8, 2019 8:00am - January 9, 2019 12:00pm 2019-01-08 08:00:00 2019-01-09 12:00:00 America/Chicago Financial Management Location Dealer Institute
  • Maximize Cash Flow & profits
  • Identify Frozen vs. Working Capital
  • The Steps to Valuating Inventory Performance
  • Absorption & Its Effect
  • Analyzing Sales & Gross Profit
  • Controlling & Minimizing Expenses

MODULE 3:

Service Management

March 5, 2019 8:00am - March 6, 2019 12:00pm 2019-03-05 08:00:00 2019-03-06 12:00:00 America/Chicago Service Management Location Dealer Institute
  • Customer Satisfaction & Department Profitability
    • Tech Evaluation
    • Pricing Strategies for Customers & Internal Work Orders
    • Improving Gross Profit Opportunities
    • Service Writer & Service Advisor Role Definition

MODULE 4:

Parts Management

May 7, 2019 8:00am - May 8, 2019 12:00pm 2019-05-07 08:00:00 2019-05-08 12:00:00 America/Chicago Parts Management Location Dealer Institute
  • Analyzing Inventory Performance Ratios
  • Aging Inventory Impact on the Dealership
  • Difference Between Gross & True Turns & Why It Matters
  • Stocking Inventory Fill Rates
  • Business Management Software Optimization
  • The Keys to Correctly Reconciling Inventory

MODULE 5:

WholeGood Management

July 9, 2019 8:00am - July 10, 2019 12:00pm 2019-07-09 08:00:00 2019-07-10 12:00:00 America/Chicago WholeGood Management Location Dealer Institute
  • Paper Flow
  • Selling Smarter
  • Controlling Used Inventory
  • Key Account Management
  • Dealer Profitability

MODULE 6:

Dealership Brand Marketing

September 17, 2019 8:00am - September 18, 2019 12:00pm 2019-09-17 08:00:00 2019-09-18 12:00:00 America/Chicago Dealership Brand Marketing Location Dealer Institute
  • Points of Difference
  • Employer Branding
  • Develop a Fully Integrated High Impact Marketing Plan
  • What Happens Next?

FAQs

What is the Dealer Management course?
The Dealer Management course is a holistic training initiative designed to develop dealership executives and managers in to well-rounded organizational leaders.

Who should attend a Dealer Management course?
Recommended attendees are Dealer Principals, Executive Management, Branch Managers, Controllers, HR Managers, Sales Managers, Service Managers, Parts Managers, Aftermarket Managers, additional personnel being groomed for key leadership positions.

How long is the Dealer Management Course?
The Dealer Management course is six, two day modules. It will follow the same daily format of our other courses. Day one from 8 a.m. to 5 p.m. and day two from 8 a.m. to 12 p.m. Each module is held approximately 60 days apart.

What is the expected Result of the Dealer Management course?
The expected result of the Dealer Management course is to develop leaders who manage the organization holistically, improving dealership efficiency, profitability, and organizational proficiency. This is done by resolving interdepartmental conflict and creating a culture that promotes dealership continuity.

What will dealers use to track the progression of their participants through the course?
We developed an accountability tool called PIP or Personal Improvement Plan, which will be used throughout each module of every course to ensure consistency for participants and their supervisors. The PIP is a living document which grows with each participant as they move through the course, creating a clearer path to success.

What is the price?
Dealer Management consists of six, two day modules. The investment for a public offering of this course is US$5,200.00 (Kansas City, MO Course) and CAD$6,250.00 (Regina, SK Course) per participant. This includes all twelve days training, materials, personal improvement plan, lunch and refreshments throughout each module.

Instructors

Module 1: Leadership, Larry Cole
Module 2: Finance, Gord Thompson
Module 3: Service, Kelly Mathison
Module 4: Parts, Kelly Mathison
Module 5: Wholegoods, Trent Hummel
Module 6: Marketing, Tyler Musson