Dealer Management

The Dealer Management course provides dealership leaders the skill and developmental training necessary to improve dealership efficiency, profitability, and organizational proficiency. This holistic approach involves each department creating a complete dealer management system approach. It is a curriculum-based learning path, delivered over six, 2-day modules.

Download Course Overview

Dates and Location:
Denver, CO – Location TBD
Module 1: November 10-11, 2020
Module 2: November 12-13, 2020
Module 3: January 5-6, 2021
Module 4: January 7-8, 2021
Module 5: March 9-10, 2021
Module 6: March 11-12, 2021
Pricing: $5,200 USD Per Student

REGISTER

COVID-19 Notification: All public and onsite courses will be produced in accordance with state/provincial-mandated social distancing and health guidelines. Courses will be hosted in an oversized room with students seated 6 feet apart. Instead of a buffet lunch, students will receive a boxed lunch. Masks are suggested but not required unless mandated by the host property.

REGISTRATION POLICY & FEES
Advanced registration fee is required for EACH PERSON who attends.
REGISTRATION POLICY:  If you find you cannot attend the training after sending your paid registration, notify us by October 27, 2020, and your fees will be refunded in full. Then, a $250 cancellation fee will apply until November 3, 2020. After that, no refunds will be issued for cancellation. You may substitute without penalty. To substitute or cancel, please submit your request in writing to WEDA, email jwilliams@westerneda.com or call Jan at 618-315-4475.

SKU: Dealer-Mgmt Category:

Description

The Dealer Management course provides dealership leaders the skill and developmental training necessary to improve dealership efficiency, profitability, and organizational proficiency. This holistic approach involves each department creating a complete dealer management system approach. It is a curriculum-based learning path, delivered over six, 2-day modules.

Download Course Overview

Dates and Location:
Denver, CO – Location TBD
Module 1: November 10-11, 2020
Module 2: November 12-13, 2020
Module 3: January 5-6, 2021
Module 4: January 7-8, 2021
Module 5: March 9-10, 2021
Module 6: March 11-12, 2021
Pricing: $5,200 USD Per Student

REGISTER

COVID-19 Notification: All public and onsite courses will be produced in accordance with state/provincial-mandated social distancing and health guidelines. Courses will be hosted in an oversized room with students seated 6 feet apart. Instead of a buffet lunch, students will receive a boxed lunch. Masks are suggested but not required unless mandated by the host property.

REGISTRATION POLICY & FEES
Advanced registration fee is required for EACH PERSON who attends.
REGISTRATION POLICY:  If you find you cannot attend the training after sending your paid registration, notify us by October 27, 2020, and your fees will be refunded in full. Then, a $250 cancellation fee will apply until November 3, 2020. After that, no refunds will be issued for cancellation. You may substitute without penalty. To substitute or cancel, please submit your request in writing to WEDA, email jwilliams@westerneda.com or call Jan at 618-315-4475.

Details

MODULE 1:

Leader Management

November 10, 2020 8:00am - November 11, 2020 12:00pm 2020-11-10 08:00:00 2020-11-11 12:00:00 America/Chicago Leader Management Location Dealer Institute info@dealerinstitute.org
  • Effective Leadership
  • Dealership Culture
  • Workforce Motivators
  • The 12 TeamMax Leadership Principles
  • 7-Step Change Process
  • Leadership Responsibilities

MODULE 2:

Financial Management

November 12, 2020 8:00am - November 13, 2020 12:00pm 2020-11-12 08:00:00 2020-11-13 12:00:00 America/Chicago Financial Management Location Dealer Institute
  • Maximize Cash Flow & profits
  • Identify Frozen vs. Working Capital
  • The Steps to Valuating Inventory Performance
  • Absorption & Its Effect
  • Analyzing Sales & Gross Profit
  • Controlling & Minimizing Expenses

MODULE 3:

Service Management

January 5, 2021 8:00am - January 6, 2021 12:00pm 2021-01-05 08:00:00 2021-01-06 12:00:00 America/Chicago Service Management Location Dealer Institute
  • Customer Satisfaction & Department Profitability
    • Tech Evaluation
    • Pricing Strategies for Customers & Internal Work Orders
    • Improving Gross Profit Opportunities
    • Service Writer & Service Advisor Role Definition

MODULE 4:

Parts Management

January 7, 2021 8:00am - January 8, 2021 12:00pm 2021-01-07 08:00:00 2021-01-08 12:00:00 America/Chicago Parts Management Location Dealer Institute
  • Analyzing Inventory Performance Ratios
  • Aging Inventory Impact on the Dealership
  • Difference Between Gross & True Turns & Why It Matters
  • Stocking Inventory Fill Rates
  • Business Management Software Optimization
  • The Keys to Correctly Reconciling Inventory

MODULE 5:

Wholegoods Management

March 9, 2021 8:00am - March 10, 2021 12:00pm 2021-03-09 08:00:00 2021-03-10 12:00:00 America/Chicago Wholegoods Management Location Dealer Institute Leadership
  • Implementing Ideas
    • steps to getting an idea to stick
  • Wholegoods department managers defining roles
    • What they are accountable to
    • Areas to excel at in order to grow
    • Focusing on what makes the difference
  • Engagement
    • Default traits of a manager
    • Growing salesmen’s engagement
Operations, technical, processes, procedures
  • Negative Cashflow
    • Stocking units cost money
    • Retails with trades cost money
    • No money is made until the last trade is sold
  • The Great Battle- Turns versus gross margin
    • What we control is what we should prioritize
    • How to make more money without getting more margin
  • Planning for Success
    • Drafting objectives with actions to succeed
    • Hiring the right person
    • Customer Relation Management
    • Territories or key account
    • Commission plans
Financial metrics and Advanced inventory measuring metrics
  • Wholegoods Department Financials
    • The key metrics to watch and what they mean
    • Reading metrics between the lines
    • How the balance sheet and income relate to a department manager
    • Measuring turnover by product category

MODULE 6:

Dealership Brand Marketing

March 11, 2021 8:00am - March 12, 2021 12:00pm 2021-03-11 08:00:00 2021-03-12 12:00:00 America/Chicago Dealership Brand Marketing Location Dealer Institute
  • Points of Difference
  • Employer Branding
  • Develop a Fully Integrated High Impact Marketing Plan
  • What Happens Next?

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