Our Custom On-Site Training allows you to bring any of our public courses on-site or to have customized training, developed from the ground up, focused specifically on your organizational needs. DI On-Site Training also saves travel expenses, time away from the dealership, and allows dealer specific initiatives to be incorporated.
STUDENTS
COMBINE YEARS OF EXPERIENCE
 HOW YOU BENEFIT
- Increased proficiencies – more skilled employees
- Increased profitability – revenue growth
- Professional development – increase recruitment, retention, and job satisfaction
CUSTOMIZED TO YOUR NEEDS
On-site training tailored to your organization’s specific needs. Check out some of our top training topics.
Parts Counter Sales
Our Parts Counter Sales training course is specially designed to help parts counter staff make more sales more often while providing excellent customer service.
Service Counter Sales
Our Service Counter Sales training course is specifically designed to help service personnel enhance customer experience and increase service sales.
Dealer Management
Provides dealership leaders with the skill and developmental training necessary to improve dealership efficiency, profitability, and organizational proficiency.
Elite Leadership
Learn the five key leadership behaviors that differentiate elite leaders from the crowd. These behaviors have been distilled from the findings of four renowned research firms specializing in leadership effectiveness and peak performing organizations.
Transformational Customer Service
Demonstrate how to provide exceptional customer service and generate greater sales with proven methods that are practical and effective.
Wholegoods Management
Details Coming Soon
Iron Management
Provides a holistic, dealer-wide approach to inventory control. Through your organization’s key leaders and staff, you can increase profitability and improve cash flow.
Aftermarket Management
Provides parts and service leaders the skills required to improve efficiency, growth, and profitability within their departments.
People-Smart Leadership Series
Provides management personnel the developmental training necessary to improve leadership effectiveness, improve employee satisfaction and productivity, and increase profitability.
Financials 101
High performing dealerships have employees who understand financial metrics and how they impact their organization. Employees who understand the components of a metric and how to use them to improve the metric, significantly impact efficiency, support growth and create long-term profitability.
Psychology of Peak Performance
What if your dealership gave your employees the training and support, they need to achieve beyond expectations? This course helps all employees maximize their potential.
Psychology of Sales
This course breaks new ground by providing sales personnel the necessary psychological tools that drive peak sales performance and develop the skills to become a trusted advisor to your customers.
Onboarding Talent
If new hires are unhappy or don’t fit in at your dealership, you’re back to square one with filling the open position. Just think of all the time and money that went into recruiting these people, not to mention any investment made in training, and the expense adds up quickly. By giving adequate attention to integrating new hires into your team effectively, you can help retain those employees you worked hard to recruit.
Sales 101, 201, 301
Details Coming Soon!