OVER THE PAST SIX MONTHS, more than 500 parts people have attended the Dealer Institute’s Parts Counter Sales Training Program. Attendees have ranged from people who had only been on the job a few weeks to seasoned veterans with over 30 years’ experience. When we...
UNDERSTANDING BASIC FINANCIALS is a common challenge faced by newly hired managers, whether you promote from within the dealership or bring in a new person from the outside. How do you prioritize the immediate training they will need to succeed in their new position?...
AT A DEALERSHIP, just like any business, there are two critical things required to survive: 1. turn a profit 2. generate cash Yes, many other things are important, including customer experience, employee morale, safety, marketing, and branding, to name a few. However,...
“Are you nuts?” That was the reaction I received when I proposed the idea of selling our equipment dealership. My partners, all in their thirties, were shocked. By their reaction, it was obvious that they were not clear on the reasons behind the suggestion....
“A successful dealership is like a successful sports team – not only should the manager be keeping his/her eye on the ball, but so should each team member.” The above is from Kelly Mathison’s article in the 2018 spring edition of Western Equipment Dealer and it’s...
The Combination Adds to the Offerings of the Western Equipment Dealers Association (WEDA) Business Management Services to the Equipment Dealer Industry. FOR IMMEDIATE RELEASE: April 11, 2018, Kansas City, Missouri: Western Equipment Dealers Association announced...