Why Customers Are Loyal to Dealerships

Learn more from trainer and consultant Larry Cole, Ph.D. in his latest white papers

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    Parts Counter Sales Training - 11/4/2021
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    Dealer Management - Fall 2021
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  • 18

    Jan

    Service Counter Sales Training - 01/18/2022
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GENERATING NEW IDEAS

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Since inception, DI has delivered a wide variety of onsite training and consulting projects and courses across North America.

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LATEST ARTICLES

Read the latest magazine articles from our trainers on important industry, organizational and departmental topics

Parts Turn Rate

Parts Turn Rate

  Top Metrics to Watch While many dealers focus on top-line sales and gross margins, turnover rates and the impact it has on profitability and ...

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