COVID-19 Notification: All public or private training and consulting will be produced in accordance with state/provincial-mandated social distancing and health guidelines. Your health and safety is our first priority.
UPCOMING
COURSES & EVENTS
-
26
Jan
Psychology of SalesWINNING THE HEAD GAME World-class athletes have[...] -
10
Feb
Parts Counter Sales TrainingOverview: One day program created specifically[...] -
16
Feb
Dealer ManagementThe Dealer Management course provides dealership[...] -
23
Feb
Parts Counter Sales TrainingOverview: One day program created specifically[...]
GENERATING NEW IDEAS
SOLVING BIG PROBLEMS
Since inception, DI has delivered a wide variety of onsite training and consulting projects and courses across North America.
PROJECTS
STUDENTS
COMBINE YEARS OF EXPERIENCE
LATEST ARTICLES
Read the latest magazine articles from our trainers on important industry, organizational and departmental topics
My Class of Customers
It’s Just Good Business It’s been tough selling and it won’t be easier this winter. It doesn’t take much to ...
Your frontline is critical to customer retention
Top Metrics to Watch Your customers may interact with your front-line parts and service people five to 10 times more often than they do with ...
Why let employees continually shoot themselves in the feet?
People-Smart Leadership Principles Employees have told me they would not shoot themselves in the feet tonight if they wanted to participate in and win ...