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UPCOMING
COURSES & EVENTS
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14
Feb
Transformational Customer ServiceOverview: Through this one-day program created[...] -
28
Feb
Service Counter Sales Training - 02/28/2023Overview: This one-day course is great for service[...] -
02
Mar
Parts Counter Sales Training - 03/02/2023Overview: One day program created specifically[...] -
07
Mar
Financials 101High performing dealerships have employees who[...]
GENERATING NEW IDEAS
SOLVING BIG PROBLEMS
Since inception, DI has delivered a wide variety of onsite training and consulting projects and courses across North America.
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STUDENTS
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LATEST ARTICLES
Read the latest magazine articles from our trainers on important industry, organizational and departmental topics
Dealer peer groups exchange information
It’s Just Good Business So, what’s the big deal? Having been privy to many dealers’ thoughts and beliefs about peer groups, I ...
Parts department demands – external and internal
Top Metrics to Watch How does your dealership provide the level of product knowledge and training that parts personnel need in today’s demanding ...
Can the Impact of Leadership Training Be Measured?
INTRODUCTION The short answer is yes. This white paper provides blueprint options to measure the degree leadership training with your leaders is put to ...