COVID-19 Notification: All public or private training and consulting will be produced in accordance with state/provincial-mandated social distancing and health guidelines. Your health and safety is our first priority.
UPCOMING
COURSES & EVENTS
-
20
Jan
Psychology of Sales - 01/20/2022SOLD OUT WINNING THE HEAD GAME World-class athletes[...] -
08
Feb
Service Counter Sales Training - 2/08/2022SOLD OUT Overview: This one-day course is great[...] -
10
Feb
Transformational Customer ServiceSOLD OUT Overview: Through this one-day program[...]
GENERATING NEW IDEAS
SOLVING BIG PROBLEMS
Since inception, DI has delivered a wide variety of onsite training and consulting projects and courses across North America.
PROJECTS
STUDENTS
COMBINE YEARS OF EXPERIENCE
LATEST ARTICLES
Read the latest magazine articles from our trainers on important industry, organizational and departmental topics
Dealer peer groups exchange information
It’s Just Good Business So, what’s the big deal? Having been privy to many dealers’ thoughts and beliefs about peer groups, I ...
Creating a Service Labor Budget
Top Metrics to Watch Many dealers start their budget process at this time of year. Service departments are unique because they have both labor ...
Fish rot from the head down… or so it’s said
People-Smart Leadership Principles The truth of the matter is I’ve never smelled a fish that is beginning to rot to test this cliché ...