One-Day Course

Mastering Sales Training – Woodstock, Ontario Turn your sales team into confident, high-performing dealership leaders with Dealer Institute’s Mastering Sales program. Over three days and three progressive modules, participants learn to: Confidently guide customers through the buying process Increase close rates with consultative selling and negotiation Build lasting customer relationships and manage key accounts Drive […]

Parts Counter Sales Training One-day program created specifically for dealership parts counter salespeople. This program will benefit new and experienced parts salespeople, parts managers, and CSR’s that are on the front line of your dealership’s parts sales force. To provide training and tools to help parts salespeople better manage their time and maximize sales while

Transformational Customer Service Training Join us for an immersive one-day course where dealership personnel will acquire the tools to elevate overall customer satisfaction, leading to exponential dealership growth. By delving into the essential customer service systems, you’ll gain expertise in managing employee-customer interactions that foster unwavering dealership loyalty. Who Should Attend:  Transformational Customer Service is

Mastering Sales Training – Kansas City Turn your sales team into confident, high-performing dealership leaders with Dealer Institute’s Mastering Sales program. Over three days and three progressive modules, participants learn to: Confidently guide customers through the buying process Increase close rates with consultative selling and negotiation Build lasting customer relationships and manage key accounts Drive

Mastering Wholegoods Management Transform your dealership’s approach to wholegoods management with our comprehensive training, designed specifically for equipment dealers. This course is more than just a guide—it’s your roadmap to mastering the strategies, metrics, and techniques that drive profitability and streamline operations. Packed with actionable insights, real-world examples, and interactive tools, this course covers everything